A recent NAB report shows Australia’s online retail spending increased to $14.9 billion for the year to January 2014, up 11.3 percent on the previous year. With domestic retailers continuing to control the largest share (74 percent) of online sales, online shopping is here to stay. Businesses who fail to adopt an e-commerce strategy risk…
In the battle to get mobile eyeballs, in a world that is more mobile by the minute, the mobile app is stomping all over the mobile web. Both consumers and employees are voting for the convenience, the ease, and the better overall user experience of native apps on both smartphones and tablets. Different studies show…
“Dead man walking.” That is what many in the storage industry are calling IBM’s storage hardware business. But its storage competitors, including EMC or HP, should not be so quick to wave that flag, as they may follow suit before too long. We are already seeing similar trending signs of their downfall. As you can…
As consumers bounce from device to device throughout the day, marketers are trying to figure out how to track them across platforms. As a result, cross-channel marketing was a top priority for the majority of client-side marketers worldwide queried in a May 2014 study by Econsultancy in association with Oracle Marketing Cloud. More than two-thirds…
Over the past several decades, enterprise technology has consistently followed a trail that’s been blazed by top consumer tech brands. This has certainly been true of delivery models – first there were software CDs, then the cloud, and now all kinds of mobile apps. In tandem with this shift, the way we build applications has…
Research conducted by Google found that 84 per cent of shoppers use their smartphones when they are in store and, the more expensive the item, the longer they spend using their mobile to research and compare. A challenge for retailers — losing self-serving smartphone shoppers to online competitors — could soon be reversed, with retailers…
It’s a well-known fact that compliance and regulatory issues have held many financial institutions back from embracing the social media world, but based on data released in May 2014 by American Century Investments, this may be changing. While regulatory or compliance issues remained the top concern about social media usage among US financial professionals polled…
The Ritz-Carlton unveiled its new mobile application after extensive research on the original app led to useful insights. The updated app aims to cover the entire consumer experience, from check-in to check-out. An effective mobile strategy is crucial for both generating bookings and creating a fulfilling guest experience. “One of the best aspects of the…
The Internet of Things gets a lot of hype, but its rollout is slow and it will take a long time for consumers to upgrade existing, non-connected devices that still work fine into something that can communicate with computing gadgets like smartphones. Estimote has put a lot of time and work into expediting our connected…